Below are the current known issues with the Encryption Everywhere API and/or order process.
DNS String Incorrect for sub-domains
Currently the API and frontend advises to place the string and timestamp on the base domain. This should be placed on the same level as the sub-domain except for www when the string should be on the base domain. We are working to resolve this.
DNS Cache Issue
DNS responses may be cached for up to 4 hours. If the DNS string is incorrect or not-found when the order is initially placed it may take up to 4 hours after correction for the order to complete validation.